💻
Tech Support Scams
Fake Microsoft, Apple, or Google agents claim your computer has a virus and demand remote access or payment to "fix" it.
$924M
Annual losses (US)
32,000+ annually (US)
Reported victims/year
Report Now
FTC: ReportFraud.ftc.gov
🎭 How Scammers Do It: Tactics
- ▸ Cold-call claiming to be from Microsoft, Apple, or "Windows Support"
- ▸ Pop-up browser alerts claiming your computer is infected
- ▸ Fake virus scan results shown remotely after gaining access
- ▸ Request remote access via AnyDesk, TeamViewer, or similar tools
- ▸ Charge hundreds or thousands for fake "repairs"
- ▸ Once they have remote access, steal banking credentials or install malware
🚩 Red Flags: Stop If You See These
⚠ Unsolicited call from "Microsoft," "Apple," or "Google"
⚠ Browser pop-up with a phone number to call for virus removal
⚠ Request for remote access to your computer
⚠ Demands for gift cards or wire transfers as payment
⚠ Pressure to act immediately or your computer will be destroyed
⚠ Claims that your Windows license has expired
🛡️ How to Protect Yourself
1. Know that Microsoft, Apple, Google never call you unsolicited
2. Close any pop-up with virus warnings — use Task Manager if needed
3. Never give remote access to unsolicited callers
4. Buy tech support only from official company websites
5. Use legitimate antivirus software (Malwarebytes, Defender)
6. Hang up immediately on tech support cold calls
📋 How to Report This Scam
Report to FTC at ReportFraud.ftc.gov. Also report to the impersonated company (Microsoft: microsoft.com/reportascam).