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How to Report a Scam in New Zealand
Asia-Pacific
CERT NZ handles cybersecurity incidents. For scams and fraud, report to Netsafe and also to the NZ Police.
🏛️ Primary Reporting Agency
CERT NZ
https://www.cert.govt.nz Phone
📞 0800 688 2363
Online Report
https://www.cert.govt.nz/individuals/report-an-incident/ Additional Reporting Resources
📝 What to Include in Your Report
The more detail you provide, the better chance law enforcement has of tracking down scammers. Include:
✓ Date and time of the scam contact or transaction
✓ Scammer's name, phone number, email address, or social media profile
✓ Website URLs or app names used by the scammer
✓ Amount of money lost and payment method used
✓ Screenshots of conversations, emails, or messages
✓ Bank account details if provided by scammer (for wire fraud)
✓ Cryptocurrency wallet addresses if used
✓ Any physical addresses provided by the scammer
✓ How you initially came into contact with the scammer
✓ Whether you know other victims of the same scammer
🚨 Immediate Steps (Do This Now)
- 1. Stop all payments immediately — do not send more money to "recover" what you lost.
- 2. Contact your bank or payment provider to attempt to reverse or stop any transactions.
- 3. Change passwords for any accounts the scammer may have accessed.
- 4. Block the scammer on all platforms and do not respond to further contact.
- 5. File this report with the agency above.
- 6. Report to local police if the amount is significant.
- 7. Save all evidence before the scammer can delete their accounts.
International Reporting (For Cross-Border Scams)
Many scams originate overseas. Report to these international resources in addition to your national agency: